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FAQ and contact us
Where to find answers to common questions, how to reach Vocivo support and sales, and where to check service status.
If these pages have not answered your question, here is where to go next.
Frequently asked questions
The support centre has searchable answers about getting started, providers and numbers, the AI receptionist, the mobile app, billing, hosting and emergency calling.
Contact us
- Help with your workspace: use the form on the support page, or email support@vocivo.app.
- Questions before you buy, including which providers work in your country and self-hosted licences: contact sales, or email sales@vocivo.app.
- Resellers and partners: partners@vocivo.app.
For a call problem, include the time of the call, the number dialled and what you heard. It lets us find the call quickly.
Service status
If calls stop working for everyone at once, check service status before anything else.
Something unclear or out of date? Tell us and we will fix the page.