Product
Everything a business phone system does, built for the phone in your pocket.
Calling, an AI receptionist, routing, texting, meetings and the controls an administrator needs. It all runs over your own carrier.
Calling
A full business phone on iOS, Android and the web, over your own carrier.
iOS and Android apps
Incoming calls use the phone’s own call screen. A push wakes the phone from the lock screen when the app is asleep.
Web softphone
Make and take calls in the browser from the same web app your administrators use.
Blind and attended transfer
Send a call straight on, or speak to your colleague first and then hand it over.
Add a third caller
Bring someone into the call and merge the three of you.
Hold and call waiting
Put a caller on hold, take a second call, and switch between them.
On-demand recording
Start recording during a call when you need it.
Call records with measured audio
Each call record shows audio measured in both directions, so one-way audio shows up as a number.
Dial like a local phone
Each trunk writes numbers the way its carrier expects: E.164, national, or with 00. Your people just dial.
Scheduled calls
Book a call and Vocivo rings you first, then the other party, at the time you set.
Per-person caller ID
Choose which number each person presents when they call out.
AI receptionist
A voice on your number that answers, routes and takes messages, powered by OpenAI GPT-Live.
Answers your calls
Switch it on per number. The main line can go to the receptionist while direct lines ring people.
Learns from your website
It reads your site and writes a brief from the facts published there. You review it before publishing.
Knows your hours
Local time, opening hours, holidays and your team are given to it live at the start of every call.
Transfers to people
It puts callers through to the extensions on its list and to nobody else.
Takes written messages
It reads the message back, then leaves it as text in the chosen person’s voicemail inbox.
Calls your webhooks
Look up an order or a booking in your own system during the call.
Team and routing
Every number goes exactly where you point it.
Extensions and ring groups
Give everyone an extension and ring a team together.
Call queues
Hold callers in line until the next person is free.
IVR menus
“Press 1 for sales.” Each digit goes to a person, group, queue or another menu.
Business hours and holidays
Route differently when you are closed, and on public holidays.
Per-number routing
Every number has its own destination. Five numbers on one trunk do not have to ring the same place.
Voicemail
Recorded messages and AI-taken written messages in one inbox, on the web and the phone.
Presence and do-not-disturb
See who is free, and stop your phone ringing when you need to focus.
Messaging
Text customers from your business number.
SMS and MMS
Send and receive texts and pictures from your company number in the app and on the web.
STOP handling
A customer who replies STOP is opted out automatically and not texted again.
Meetings
Video and audio meetings for the team and your guests.
Video and audio
Meet in the app or in a browser. Guests join from a link without an account.
Dial-in with PIN
People on a phone line join by dialling in and entering the meeting PIN.
Recordings with transcripts
Record a meeting and read back what was said.
Admin and control
Decide who can call where, and what it costs.
Calling policy
International on or off, allowed countries, blocked prefixes, concurrent-call limits and an out-of-hours block.
One-click outbound suspend
Stop all outgoing calls at once if something looks wrong.
Per-country international rates
Published rates for mobile and landline, per country, where Vocivo carries the call.
Wallet top-ups
Top up a prepaid balance for calls Vocivo carries.
QR-code phone setup
Show a code in the web app; the phone scans it and is ready.
Sessions that stay signed in
A phone in regular use stays signed in; an idle session expires.
Emergency calling
Emergency numbers always go out, with a location and a callback number.
Never blocked
911, 999, 112, 997 and the other emergency numbers for your country bypass calling policy, suspensions and wallet limits.
Dispatchable location
Each person is registered at a validated site address, sent with the call as required by RAY BAUM’S Act.
Kari’s Law alerts
Your designated contacts are alerted on screen, by email and by text the moment an emergency call is placed.
Emergency calling depends on your carrier routing emergency numbers from your trunk. Test it with your carrier before you rely on it.
Put your business line on every phone this week.
Connect the carrier you already use, choose where Vocivo runs, and invite your team. 14-day free trial.