Pricing

One price per person. Your calls stay with your carrier.

Every plan includes the apps, routing, texting, meetings and emergency calling. Plans differ in AI receptionist minutes and the support you get.

Per user per month · USD, excluding tax

Starter

$15/ user / month

Billed annually. $19 billed monthly.

A proper business line on every phone in a small team.

  • 50 AI minutes per user a month
  • Mobile, web and desk calling
  • Extensions, ring groups, IVR menus
  • Voicemail and texting
  • Email support
Start 14-day trial

Most teams

Business

$25/ user / month

Billed annually. $32 billed monthly.

For teams that live on the phone and cannot miss a customer.

  • 200 AI minutes per user a month
  • Everything in Starter
  • Call queues and meetings
  • More AI receptionist minutes
  • Priority support
Start 14-day trial

Scale

$39/ user / month

Billed annually. $49 billed monthly.

Several sites, several carriers, one phone system.

  • 500 AI minutes per user a month
  • Everything in Business
  • Dedicated onboarding
  • The most AI receptionist minutes
  • Priority support and dedicated onboarding
Start 14-day trial

Self-hosted

Licenceper server

Priced for your server and seat count.

Run Vocivo on your own Ubuntu 24.04 server, on your premises or your cloud.

  • One-command installer
  • Update, rollback, backup and doctor commands
  • Mobile wake-up through Vocivo's push relay
Talk to sales

Calls travel over your own carrier, and you pay your carrier for them. Where Vocivo carries a call itself, its international rates are published per country, mobile and landline. Extra AI minutes are $0.25 each. 14-day free trial; a card is required to start.

Calculator

What missed calls cost you.

Put in your own numbers. See how many calls go unanswered, what they could be worth, and how many AI receptionist minutes it would take to answer them.

All inbound calls, all numbers.

Out of hours, busy, or ringing out.

Be honest; 5–20% is common.

First purchase or first job.

Answer, take a message or transfer.

Users in your workspace.

Estimate · per month

Missed calls
130
Business those calls could be worth
$3,250
AI minutes to answer them
260
What each plan would cost for this team, annual billing
PlanIncludedExtra minutesTotal
Starter250 min10 · $2.50$77.50
Business1,000 minCovered$125.00
Scale2,500 minCovered$195.00

An estimate from your own numbers, using annual prices. It assumes included minutes are pooled across your users. Your carrier's call charges are separate.

Compare plans

Scroll the table sideways to see every plan.

Features by plan
FeatureStarter$15Business$25Scale$39
Calling
iOS and Android apps, web softphoneIncludedIncludedIncluded
SIP trunks from your own carrierUnlimitedUnlimitedUnlimited
Transfer, hold, call waiting, add a third callerIncludedIncludedIncluded
On-demand call recordingIncludedIncludedIncluded
Per-country international ratesIncludedIncludedIncluded
Emergency calling (911 and local numbers)IncludedIncludedIncluded
Team and routing
Extensions and ring groupsIncludedIncludedIncluded
IVR menus and business hoursIncludedIncludedIncluded
Call queuesIncludedIncludedIncluded
VoicemailIncludedIncludedIncluded
Presence and do-not-disturbIncludedIncludedIncluded
AI receptionist
AI receptionist minutes included, per user a month50200500
Extra minutes$0.25 / min$0.25 / min$0.25 / min
Transfers, written messages, webhooksIncludedIncludedIncluded
Messaging and meetings
SMS and MMS with STOP handlingIncludedIncludedIncluded
Video and audio meetings with dial-inIncludedIncludedIncluded
Scheduled callsIncludedIncludedIncluded
Admin and support
Calling policy and outbound suspendIncludedIncludedIncluded
Choice of data centreIncludedIncludedIncluded
SupportEmailPriorityPriority + dedicated onboarding

Other costs and options

Calls and numbers

Your carrier bills calls over your trunk and your numbers directly. Where Vocivo carries a call itself, per-country international rates for mobile and landline are published in the app, paid from a wallet you top up.

Self-hosted

A licence per server, priced for your seat count. Talk to sales about your server and team.

Resellers and MSPs

Partners earn 25–30% recurring margin and run customers from their own operator console. Partner programme.

Pricing questions

Is there a free trial?

Yes. 14 days on any plan, with a card required to start.

Are prices per user?

Yes. Plans are priced per user per month in USD, excluding tax. Annual billing costs less than monthly.

What happens if we use more AI minutes?

Extra AI receptionist minutes are $0.25 each. The calculator above estimates how many you would use.

How many SIP trunks can we connect?

As many as you need, on every plan. Connect a trunk per country or per carrier.

Do you charge for numbers?

No. Your numbers come from your carrier, and you pay your carrier for them.

Put your business line on every phone this week.

Connect the carrier you already use, choose where Vocivo runs, and invite your team. 14-day free trial.