Delete your Vocivo account

In the app

Open Vocivo and go to Settings → Privacy → Delete my account, then confirm. The request is filed straight away, and the screen shows it as open until it is done.

Without the app

Email info@vocivo.app from the email address you sign in with, or tell us the phone number of your Vocivo Personal account. Write “Delete my account” and we will confirm it is you before we delete anything.

What is deleted, and what is kept

• Your sign-in, profile, devices and personal settings are deleted.
• For a Vocivo Personal account, your calls, messages, voicemail and numbers are deleted with it. If you have unused credit, say so in your request and we will tell you what can be done with it first.
• If your employer gave you your account, the workspace belongs to your company. We pass your request to your administrator, who controls the workspace, and help them answer it. Company records such as call history stay with the company until it deletes them or closes its account.
• Sign-in, security, emergency-call and billing records are kept only as long as needed for security, to resolve disputes and to meet legal and tax obligations. Diagnostic reports are kept for up to 12 months.

We answer within 30 days. See the privacy policy for everything we collect and why.